Thanks for entrusting Deployra with your source code, your projects, and your personal information. Holding onto your private information is a serious responsibility, and we want you to know how we're handling it.
TL;DRThe Short Version
01What Information Deployra Collects and Why
Information from Website Browsers
If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs. The information we collect includes the visitor's browser type, language preference, referring site, additional websites requested, and the date and time of each request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
Why? We collect this to better understand how visitors use Deployra, and to monitor and protect the security of the website.
Information from Users with Accounts
If you create an account, we require some basic information at the time of account creation. You will create your own username and password, and we will ask you for a valid email account. You also have the option to give us more information if you want to, and this may include "User Personal Information."
"User Personal Information" is any information about one of our users which could, alone or together with other information, personally identify them. Information such as a username and password, an email address, a real name, and billing information are examples.
Why?
- We need your User Personal Information to create your account and provide the services you request.
- We use your username and email address to identify you on Deployra.
- We will use your email address to communicate with you, if you've said that's okay.
- We limit our use of your User Personal Information to the purposes listed in this Privacy Statement.
02What Information Deployra Does Not Collect
We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, racial or ethnic origin, political opinions, trade union membership, or religious beliefs. If you store any sensitive personal information on our servers, you are consenting to our storage of that information on our servers, which are in the United States.
We do not intentionally collect information that is stored in your applications or other free-form content inputs. Information in your applications belongs to you, and you are responsible for it.
If you're a child under the age of 13, you may not have an account on Deployra. Deployra does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are under the age of 13, we will unfortunately have to close your account.
03Your Application Data and Content
As a hosting and deployment platform, Deployra stores and processes your application code, configuration files, environment variables, databases, and other content you deploy through our services ("Application Data"). This Application Data belongs to you, and you retain all rights, title, and interest in it.
How We Handle Your Application Data
- Storage and Processing: We store and process your Application Data solely to provide our hosting and deployment services.
- Access: Deployra employees do not access your Application Data unless required for security, maintenance, or support purposes.
- Backups: We may create backups for disaster recovery and service continuity purposes.
- Geographic Location: Your Application Data is primarily stored in data centers located in the United States.
Third-Party Integrations
When you connect third-party services (such as GitHub repositories) to your Deployra account, we may access and store authentication tokens and configuration data necessary for the integration. We do not access content beyond what is necessary for the integration to function.
Data Portability
You can export your Application Data at any time through our platform or by contacting support. Upon account termination, we will provide a reasonable opportunity to retrieve your data before deletion.
04Infrastructure and Security
Deployra operates on cloud infrastructure provided by Amazon Web Services (AWS). Your applications and data are hosted in secure data centers with industry-standard physical and network security measures.
Monitoring and Logs
We collect application logs, performance metrics, and system monitoring data to ensure reliability:
- Application logs and error messages
- Performance metrics (CPU, memory, network usage)
- Request logs and response times
- System health and availability data
05How We Share the Information We Collect
We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes. We do not disclose User Personal Information outside Deployra, except as listed in this section or in the Compelled Disclosure section.
We may share certain aggregated, non-personally identifying information about how users collectively use Deployra. We do not host advertising on Deployra.
We may share User Personal Information with a limited number of third-party vendors who process it on our behalf to provide or improve our service, such as payment processing and customer support. If we are involved in a merger, sale, or acquisition, we will ensure confidentiality and notify you before any transfer.
06Cookies and Tracking
Deployra uses cookies to make interactions with our service easy and meaningful. We use cookies and similar technologies to keep you logged in, remember your preferences, and provide information for future development. The cookies we set are essential for operation or are used for performance and functionality.
We use analytics tools to collect information about how our website performs and how users navigate Deployra. This helps us evaluate usage, compile statistical reports, and improve our content and performance. We do not use these tools to track you individually or collect your User Personal Information.
We do not track your online browsing activity on other services and we do not permit third-party services to track your activity on our site beyond basic analytics tracking.
07How Deployra Secures Your Information
Deployra takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information. We follow generally accepted industry standards to protect the personal information submitted to us.
08Global Privacy Practices
Information that we collect will be stored and processed in the United States. We provide the same standard of privacy protection to all our users around the world, regardless of their country of origin or location.
- We provide clear methods of unambiguous, informed consent at the time of data collection.
- We collect only the minimum amount of personal data necessary.
- We offer simple methods of accessing, correcting, or deleting the data we have collected.
- We provide our users notice, choice, accountability, security, and access.
09Compelled Disclosure
Deployra may disclose personally-identifying information to law enforcement in response to a valid subpoena, court order, or warrant, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large. When permitted, we will make a reasonable effort to notify users of any disclosure.
10Access and Control
If you're a Deployra user, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting support@deployra.com.
We will retain User Personal Information for as long as your account is active or as needed to provide you services. If you would like to cancel your account or delete your information, you may do so in your user profile. We will delete your full profile within 90 days of your request, barring legal requirements.
11Changes and Contact
Deployra may change this Privacy Statement from time to time. We will provide notification of material changes at least 30 days prior to the change taking effect by posting a notice on our home page or sending email.
Questions regarding Deployra's Privacy Statement or information practices should be directed to support@deployra.com.